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I first ordered the wrong part and Easyappliances.com made super easy for me to return the part for a credit. I then ordered the correct part and it worked perfectly. Honestly, I recommend you purchase with them as they have customer oriented policies. Many other vendors do not allow any returns at all. As for the issue we had with our Jenn Air downdraft oven: if your clock is working in ANY capacity, example, shows you the hour and date (even if wrong), chances are you ONLY need the panel and NOT the control unit. I am happy I did not order both. The panel brought life back to my oven and it all works now. Another tip: DO NOT leave the oven door open when or after baking/broiling as this will tamper with the electric tape in the panel. Just leave the oven closed at all times. Good luck!